HelloFresh customer livid after DPD driver throws box of food at her door - Birmingham Live

2022-06-10 20:23:28 By : Ms. Janet Risece

The delivery driver was rumbled not even knocking.

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A HelloFresh customer was left livid when a DPD driver threw her box of food at her door. The delivery driver was rumbled not even knocking.

Jorja Hunt, 24, from Port Talbot, received the notification from her security camera after ordering the box. She told Wales Online : "I got a notification on my phone at 8.08am that someone was at my door and I saw the video.

"I was expecting to be home for the delivery but I'd had to go out briefly... fortunately, my neighbours saw the package on the floor and took it in for me, but the delivery man just threw it there and left it.

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"He didn't even knock." DPD confirmed in a statement that it had sacked the driver in question, after the video made headlines on online news websites.

The company said: “At DPD we take customer service and the behaviour of our people very seriously indeed. Clearly, the behaviour here falls a long way short of what we expect from our drivers.

“We have carried out a full investigation and can confirm that the driver no longer delivers for DPD." The statement added:

“Our team has also been in contact with the customer to apologise and make amends.”

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